Shipping policy
Shipping Policy
At Matcha Colors we work to make sure your orders arrive quickly and safely. All information about availability and shipping costs is calculated automatically during the checkout process.
📦 Shipping zones
- We ship to most countries in the European Union.
- We also ship to certain countries outside the EU. You will be able to check whether your address is valid when completing your order at checkout.
⏱️ Delivery times
- EU: 2-5 business days (depending on destination).
- International: 5-10 business days (depending on destination and customs).
Delivery times are estimates and may vary due to holidays, logistics delays or customs.
💰 Shipping costs
The exact shipping cost will be calculated automatically at checkout based on the delivery address, weight and destination.
📍 Tracking
Once your order has been shipped, you will receive an email with the tracking number to track your package in real time.
🔄 Returns
See our Returns Policy for more information. Please remember that return costs are borne by the customer and that opened food products cannot be returned.
📩 Contact
For any questions, write to us at info@matchacolors.com.